Thank you so much for shopping with us and we hope you are happy with your purchase! If you are not completely satisfied with your products, you may return them for a store credit. Please read the following details of our return policy. Returns All returns must be made within 15 days of receiving your product. All products must be returned in new condition and unused. They must have their original tags attached. Return Process To return the product, place the product (s) safely in its original packaging including proof of purchase, and mail to the following address: DermaMiracle Aesthetics Center Attn. Returns 51-12 Skillman Avenue, Woodside 11377, USA Note: You are responsible for paying the shipping costs. We highly recommend that you use a tracking method to send your return. Refunds After we receive your return and inspect the condition of your product or products, we will process your return. Please allow five to ten business days (5-10) from the receipt of your product (s) to the return process. We will notify you by email that the return has been processed. Exceptions For damaged or defective product (s), please contact us at info@dermamiracle.org to arrange an exchange or return.